Shipping policy
Shipping Policy
Thank you for shopping with Off Deck Furniture. This Shipping Policy outlines our shipping practices and procedures. By placing an order with us, you agree to the terms outlined in this policy.
1. Order Processing Time
Orders are typically processed within 3-5 business days after payment confirmation. Processing times may vary during peak seasons or sales events.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
- Any other shipping options will be mentioned at check out
3. Shipping Rates
Shipping costs are calculated at checkout based on the delivery location and chosen shipping method. Free shipping is available for items marked with "free shipping" to eligible locations.
4. Delivery Timeframes
Estimated delivery times vary depending on the shipping method selected and the destination. Typical delivery timeframes are as follows:
- Standard Shipping: [5-8 business days]
- Expedited Shipping: [3-5 business days]
Please note that these are estimates and actual delivery times may vary due to factors beyond our control.
5. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor your shipment's progress.
6. Delivery Issues
If you experience any issues with your delivery, including delays, lost items, or damage, please contact us at minymoeus@gmail.com.
7. Address Accuracy
It is the customer’s responsibility to provide accurate shipping information. Off Deck Furniture is not responsible for delays or lost shipments due to incorrect addresses.
9. Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.
10. Contact Information
For any questions regarding our Shipping Policy, please contact us minymoeus@gmail.com